We are so grateful for all your comments – please keep them coming!
A selection of reviews are published below:
‘I have been with Ark House Vets for over thirty years and have been through many highs and lows with various animals over this period of time. All the staff have been very caring and approachable whatever the occasion may have been. In recent years the helpful and knowledgeable “front desk” personnel have always been on the ball whatever the problem could be, right through to the very able and caring nursing staff and finally the very able vets who make you as a client feel that you and your pets are so individual and therefore treated with respect, courtesy and utmost care. The standard of customer relations and welfare of your animals is paramount in all areas of the practice. Excellent toilet facilities and refreshments always available!’ Sue, Sarson, Salsa, Garner & Mango
‘Life with my animals can be, and invariably is an emotional roller coaster. The journey through their lives being nurtured with the help, knowledge and exceptional care provided by all at Ark House makes it so much easier. The friendliness and dedication of all the staff has to be experienced to be believed. True professionals every time, be it cutting of nails or lifesaving surgery they always treat my animals and myself with compassion and true understanding. A superb practice that excels in all it does. Take care.’ Jane, Brooke & Lily
‘I need to go back a few years to enable me to give the high accolade that I want to give to this wonderful practice and its staff
‘When my elderly Westie became unwell I told the vet I was registered with at the time that there was something wrong with my dog. I was brushed off with “it’s just Westie problems” something that my dog had never suffered. Having been with this vet for 7 years and not getting the attention I needed for my dog I changed to another veterinary practice where my dog was diagnosed with kidney failure by a temporary vet. From this stage on the treatment, help and advice was non-existent.
‘In my frustration and desperate for help with my dog’s diagnosis I went to Ark House explaining that I needed someone who would listen to me also explaining that I had already been to two previous vets.
‘From that point on my dog and I were treated with the best of care. I was assured by this wonderful vet that she would help me throughout this dreadful time, until the end of my little dog’s life as there is no cure. When the time came the vet and a nurse came to my home to put my beloved dog to sleep. This was carried out in the most sensitive and considered way, which was appreciated by me at this very sad time.
‘After a period of time I longed for the company of another dog. I obtained a pup who was immediately registered with the practice. In time I took my pup to the Puppy Play Group, which is provided by the practice. Being of the older generation and having had dogs all my life I would have to admit that I was rather sceptical. I was proved wrong as the classes were informative and in my opinion extremely good for my pup. I have recommended the group to several folk who I know have taken it up and been as impressed as I was.
‘This veterinary practice carries out a complete service for our pets, whether they are cats, dogs, guinea pigs or mice, or whatever is taken for their care. All of which is carried out with kindness, patience and consideration – not just for the animals but for the owners as well.
‘Everyone in the practice, from receptionists, nurses and vets stand in high esteem by me and I thank them all.’ Rita, Meike & Fizzy
‘I have owned Gordon Setters for over 30 years and prior to that horses and for that entire time I have been a client of Ark House Veterinary Surgery based in Leighton Buzzard. Over the years I have been impressed with the care and commitment given to all my animals, from the warm welcome at reception right through to treatment and aftercare. The standard of veterinary knowledge and assessment at consultation stage is excellent with up to date information being passed onto the client.’ SM
‘I have been a client of Ark House Vets for a good few years now. In that time I have had numerous animals and birds treated by Ark House staff. There are inevitably highs and lows that come with animal ownership and the staff prove every time how caring they are when dealing with the patient and the emotional state of the owner. They epitomise all that you would expect from a truly professional veterinary practice and I have no hesitation in recommending them to anyone.’ Jane K
‘We have been using Ark House Vets for several years to support our rabbit sanctuary. In that time I have always found the team there to be very supportive and interested in what we are trying to do at Bungybunny. They have shared many happy times and many sad times and I am privileged to say that I have learnt a lot, and I have also made some very good friends some of who have now moved on to other practices in different parts of the country. I would always recommend Ark House Vets to my friends, they offer a caring and thoughtful service, they are interested enough to ask questions and to advance themselves, in order to benefit us and our animals.’ HB
‘During the last 20 years i have had a menagerie of both large and small animals, and for all of that time Ark House has treated us all (animals and humans!) with quiet efficiency, patience and kindness. There are always highs and lows to owning a pet and even during the most difficult of times I have found them to be practical and caring above and beyond what was expected. They have a thorough knowledge of the latest research, treatments and medication available, and advise clients in easily understood terms. From front desk, through consulting room, to surgery, I cannot praise them highly enough!’ GS
‘Just thought I would email you to say how delighted I am with the Touch Therapy sessions that Mango has beenr receiving over the last few weeks from Debbie. There has been a huge improvement in Mango’s overall ability to enjoy his exercise to the point he has been enjoying the passing swallows out in the fields. This together with Esther’s physiotherapy that I can continue at home and shortly a hydrotherapy treadmill to build up his muscles I am confident that Mango will continue his love of life for some time yet.
‘As I am always willing to try new alternatives that will help my boys I was very pleased that I was told about all of the above. Please pass on my thanks to Debbie and Esther.’ S Mitchell
What do you think?
We’re so grateful for these kind words.
If you would like to send us a testimonial, perhaps to thank a particular member of staff, or if you have any comments on our service please let us know.
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