Updated policies - Find out all the information about our updated policies at the bottom of the page.

Puppy Health

Read our advice on looking after your new puppy

Pet Planning

Here at Ark House Vets we know just how special the bond with a pet is, and that our four-legged friends enhance our lives in so many ways.

Of course, welcoming a new pet into your home brings responsibilities and expense alongside the cuddles and excitement, and so it’s really important to be fully prepared.

If you haven’t had a pet before, or it’s been a while, you might be surprised at some of the practicalities and realities of pet parenting that you may not have considered – which is where our free Pet Planning sessions can really help.

Our friendly and experienced nurses will guide and advise you towards choosing the right pet for your lifestyle, considering a wide range of topics such as:

  • The pros and cons of adopting and buying
  • Selecting the right breed and breeder
  • Rehoming an older pet
  • Buying the right equipment
  • Getting your home pet-ready
  • Expected lifetime costs
  • Routine preventative care
  • Exercise and diet regimes

Whether you’re considering a rabbit, guinea pig, dog or cat or an alternative small furry, bringing home a new pet is not a decision that can be taken lightly. When it comes to choosing the right pet for you, we can help lighten the load.

It’s quick and simple to book an appointment online at a time that suits you, please visit our Booking Page and choose ‘Pet Planning’.

More resources

For further information before you get a new puppy, read the Puppy Contract. You should take this with you on your first visit to a breeder.

For more information about getting a kitten, read the Kitten Checklist from the BVA

Visit PDSA’s Which Pet website for advice on which pet is right for you.

Puppy Helpline

New puppy? Need help with biting, chewing, jumping up? And the rest?

These are all normal puppy behaviours and part of normal development but can be hard to cope with at home.

Let us help you manage this behaviour in a positive way!

Call our Puppy Helpline trained team members on 01525 373329.

If one is available they will talk to you straight away – otherwise they will call you back within 24 hours!

(8:00am – 7:00pm Monday to Friday, 8:30am – 12:30pm Sat)

Other important Puppy needs

  • Learn more about raising a great dog and help your puppy socialise with our Puppy Playgroup
  • Get your puppy off to the right start with our First Steps package covering vaccination, microchip, a flea and worm treatment, toy and Barking Heads food!

Puppy Playgroup

A fun and informative way to socialise puppies and to learn how to raise the dog you want to share your life with.

Puppy Playgroup is as much for you the owner as it is for your puppy! We hope to equip you with all the skills you need to raise a happy, secure, confident puppy. This is a unique opportunity for very early socialisation as we accept puppies who have only had their first vaccination (from 8 weeks old). Puppies can join the class until they are 13 weeks old but if you have a pup between 13 and 16 weeks who may need some confidence boosting please call to see if we can help.

We cover different topics week by week including body language, parasites, dental health, nutrition, basic training, handling skills as well as house training and fear related issues. Prevention of behavioural issues such as food guarding are discussed and handouts provided to accompany the sessions. Available handouts also include topics that we don’t have time to cover.

Puppy Playgroup is held on Wednesday mornings at 11am and is run by our Pet Health Adviser, Debbie Culley, a Registered Qualified Veterinary Nurse with over 30 years of experience and  who has also holds behaviour qualifications.

The programme comprises four weekly sessions at £25 for the course. A worming treatment is provided free of charge.

Reserve your place by calling 01525 373329 for the next start date or email us.

Struggling with those new puppy habits? Jumping? Biting? Chewing? House training? Let us help you manage these normal (but frustrating) behaviours in a positive way. Call our Puppy Helpline on 01525 373329.

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